Privacy policy.
Terms of Service.
Terms of Service
Effective Date: January 1, 2026
Welcome to The Venue Assistant (“we,” “our,” or “us”). By accessing or using our website (the “Website”) or any services provided by The Venue Assistant (the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Website or Services.
1. Services
The Venue Assistant provides operational systems, inquiry management, and growth support for venue owners and service-based businesses. Services may include software access, system configuration, onboarding, and ongoing support depending on the engagement level selected.
Specific deliverables, scope, fees, and timelines will be defined in a separate agreement, order form, or service description provided at the time of engagement.
2. User Responsibilities
By using the Website or Services, you agree to:
Provide accurate, current, and complete information
Use the Website and Services for lawful purposes only
Not interfere with or disrupt the operation or security of the Website or Services
Not misuse, copy, or reverse-engineer any systems, tools, or materials provided
We reserve the right to suspend or terminate access to the Website or Services if these Terms are violated.
SMS & Communications Compliance
Users are solely responsible for compliance with all applicable laws and regulations governing email, SMS, and digital communications, including but not limited to CAN-SPAM, the Telephone Consumer Protection Act (TCPA), and applicable carrier requirements.
Users represent and warrant that all contacts uploaded into the platform have provided valid and appropriate consent for the type of communication being sent.
The platform does not verify recipient consent and does not provide legal advice regarding messaging compliance.
Use of the platform for unsolicited SMS messages, purchased lists, or communications sent without proper consent is prohibited and may result in suspension or termination of access.
3. Payments and Billing
Fees, billing terms, and payment schedules are defined at the time of purchase or engagement.
Failure to remit payment as agreed may result in suspension or termination of Services. All fees are non-refundable unless otherwise stated in writing.
4. Intellectual Property
All content, software configurations, workflows, text, graphics, logos, and materials made available through the Website or Services are the property of The Venue Assistant or its licensors and are protected by intellectual property laws.
You may not reproduce, distribute, modify, or use any materials without prior written consent.
5. Confidentiality
During the course of engagement, both parties may exchange confidential or proprietary information. You agree not to disclose or misuse any non-public information received from The Venue Assistant without prior written authorization.
6. Disclaimers
The Website and Services are provided on an “as is” and “as available” basis. We make no guarantees regarding uninterrupted access, performance outcomes, or specific business results.
Certain features or services may be delivered through third-party or affiliated technology platforms, including Nova Bloom Innovations. Use of those platforms may be subject to additional terms and policies provided by the platform owner.
7. Limitation of Liability
To the fullest extent permitted by law, The Venue Assistant shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or Services, even if advised of the possibility of such damages.
8. Third-Party Tools and Services
The Services may integrate or rely on third-party platforms or tools. The Venue Assistant is not responsible for the performance, availability, or policies of third-party providers.
9. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting. Continued use of the Website or Services constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Idaho, without regard to conflict of law principles.
11. Contact Information
If you have questions regarding these Terms, please contact:
The Venue Assistant
Email: hello@thevenueassistant.com
Phone: 805.812.1880
Privacy Policy
Effective Date: January 1, 2026
The Venue Assistant (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the “Website”) or use our services (the “Services”).
By accessing or using the Website or Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
Information you voluntarily provide, including but not limited to:
Name
Email address
Phone number
Business name
Any information submitted through forms or direct communication
b. Non-Personal Information
Automatically collected technical data, such as:
Browser type
Device type
IP address
Operating system
Pages visited and referring URLs
c. Usage Data
Information about how you interact with the Website and Services, including time spent on pages, navigation paths, and feature usage.
d. Payment Information
If applicable, payment details are processed securely through third-party payment providers. The Venue Assistant does not store full payment credentials.
2. How We Use Your Information
We use collected information to:
Provide, operate, and improve our Services
Respond to inquiries and communicate with users
Manage accounts and service access
Send service-related communications and updates
Analyze usage trends and improve system performance
Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell your personal information.
We may share information only in the following circumstances:
Service Providers: Trusted third parties who assist with hosting, analytics, communications, or payments
Legal Compliance: When required by law, court order, or to protect rights, safety, or property
Business Transfers: In connection with a merger, acquisition, or asset sale
Some services provided by The Venue Assistant are powered by third-party or affiliated software platforms, including Nova Bloom Innovations. Data processed through these platforms is subject to their respective privacy policies and security practices.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve Website functionality
Understand usage patterns
Maintain user sessions
You may disable cookies via your browser settings; however, some Website features may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of transmission or storage is completely secure.
6. Third-Party Links
The Website may contain links to third-party sites. We are not responsible for the content, security, or privacy practices of those sites. We encourage you to review their privacy policies independently.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
Access or request deletion of your personal information
Correct inaccurate information
Opt out of non-essential communications
Requests may be submitted using the contact information below.
8. Children’s Privacy
The Venue Assistant does not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be deleted promptly.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates are effective immediately upon posting to the Website. Continued use of the Website or Services constitutes acceptance of the revised policy.
10. Contact Information
If you have questions regarding this Privacy Policy, please contact:
The Venue Assistant
Email: hello@thevenueassistant.com
Phone: 805.812.1880